Fixing a Patient Clinic Association

Sometimes on a rare occasion a Patient Clinic might need to be changed, incorrectly chosen, or not even selected at all so we've introduced a new feature to help make it easy to correct this problem.

Here's a quick demonstration video on how to Fix a Patient Clinic Association.

STEP #1
Log into the Provider Dashboard at https://dashboard.coachcare.com.

STEP #2:

Search for the Patient Name or Email to choose for changing the clinic.

STEP #3:

Once the Patient is selected go to More > Profile > Clinics.

STEP #4:

Click the Add Clinic Association button.

Find and Search the New Clinic > Associate to save it and you're done.

STEP #5 (OPTIONAL):

Lastly, we highly recommend to Remove the Old Clinic to help prevent any conflicts or confusion.

Any questions about Changing a Patient/Coach Clinic contacting [e-mail].